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END USER LICENSE AGREEMENT (EULA)
Ergentor.ai

Effective Date: August 26, 2026

This End User License Agreement (“Agreement”) is a legal agreement between you (“User,” “you,” or “your”) and Ergentor Co. (“Ergentor.ai,” “Company,” “we,” “us,” or “our”), regarding your access to and use of the Ergentor.ai platform (the “Platform”). By accessing or using the Platform, you agree to be bound by this Agreement.

1. ELIGIBILITY AND ACCEPTANCE
You may use the Platform as an individual user, or as an employee, contractor, or agent of a business entity. If you use the Platform on behalf of an organization, you represent that you have authority to bind that organization, and “User” includes that organization. Each individual must accept this Agreement. Account sharing is prohibited unless expressly authorized by Ergentor.ai.

2. LICENSE GRANT
Subject to this Agreement, Ergentor.ai grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform solely for your internal business purposes. No ownership rights are transferred to you.

3. ACCOUNT REGISTRATION AND SECURITY
You must provide accurate registration information, maintain confidentiality of login credentials, and be responsible for all activity under your account. Ergentor.ai may suspend or terminate accounts for misuse, security concerns, or violations of this Agreement.

4. PLATFORM DESCRIPTION
Ergentor.ai is a proprietary, cloud-based sales operations platform that includes pricing and margin calculation tools, commission tracking, prospect and pipeline management, activity tracking, contact and partner management, and quote generation and storage. The Platform is currently offered in beta form and may change at any time.

5. FEES AND FUTURE PRICING
The Platform is currently offered free of charge. Ergentor.ai reserves the right to introduce subscription or usage-based pricing at any time, and to modify pricing upon notice. Future payment terms, refunds, and late payment policies will be defined at that time.

6. USER DATA AND DATA RIGHTS
6.1 Ownership. You retain ownership of data you input into the Platform (“User Data”).
6.2 License to Ergentor.ai. You grant Ergentor.ai a limited right to host, process, and store User Data to provide the Platform, and to use anonymized and aggregated data for analytics, improvement, and business purposes.
6.3 Data Scope. Ergentor.ai does not claim ownership over your customer/contact data.

7. CONFIDENTIALITY AND PROPRIETARY RIGHTS
The Platform, including all pricing logic, algorithms, interfaces, workflows, and underlying technology, are confidential and proprietary to Ergentor.ai and Adrian Spiga. You agree not to reverse engineer, decompile, or disassemble the Platform; benchmark or analyze the Platform for competitive purposes; or disclose or exploit proprietary aspects of the Platform.

8. RESTRICTIONS ON USE
You may not upload illegal, harmful, or infringing content; use the Platform for competitive analysis or to build competing products; scrape, extract, or export data in bulk without authorization; attempt to bypass pricing logic, commission structures, or system controls; or interfere with or disrupt the Platform.

9. THIRD-PARTY SERVICES
The Platform may integrate with third-party services in the future. Ergentor.ai does not control third-party services and is not responsible for their performance, security, or availability.

10. DISCLAIMERS
10.1 Beta Disclaimer. The Platform is provided in beta and is subject to bugs, errors, interruptions, and changes without notice.
10.2 No Warranty. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.
10.3 Financial and Operational Disclaimer. Ergentor.ai does not guarantee the accuracy of pricing, margin, or commission calculations, or quotes or outputs. You are solely responsible for reviewing and validating all outputs and making business decisions based on the Platform.
10.4 Recording and Transcription. You are solely responsible for complying with applicable laws and obtaining any necessary consents before recording or transcribing any communication using the Platform. Ergentor.ai does not determine the legality of any recording. To the maximum extent permitted by law, you agree to indemnify and hold harmless Ergentor.ai from any claims arising from unlawful recording or transcription.

11. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Ergentor.ai’s total aggregate liability arising out of or relating to this Agreement or the Platform will not exceed the greater of (a) the amounts you paid us in the 12 months immediately before the event giving rise to the claim, or (b) one hundred US dollars (US$100).

To the maximum extent permitted by law, Ergentor.ai will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of data, or business interruption, even if advised of the possibility of such damages.

Nothing in this Agreement excludes or limits liability for fraud or fraudulent misrepresentation, gross negligence, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

These limitations apply regardless of the theory of liability and form a fundamental basis of the bargain between you and Ergentor.ai.

12. INDEMNIFICATION
You agree to indemnify and hold harmless Ergentor.ai and Adrian Spiga from any claims arising from your use of the Platform, your User Data, or your violation of this Agreement.

13. TERM AND TERMINATION
This Agreement remains in effect while you use the Platform. You may stop using the Platform at any time. Ergentor.ai may suspend or terminate access at its discretion. User Data will be deleted within 30 days after termination, unless otherwise required by law.

14. MARKETING AND PUBLICITY
Ergentor.ai may only use your company name or logo for marketing purposes with your prior permission.

15. EXPORT COMPLIANCE
You may not use the Platform in violation of U.S. export laws, including restrictions imposed by the U.S. government.

16. DISPUTE RESOLUTION
All disputes will be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). You agree to resolve disputes individually and waive any right to participate in class actions.

17. GOVERNING LAW
This Agreement is governed by the laws of the State of California, without regard to conflict of law principles.

18. MODIFICATIONS
Ergentor.ai may update this Agreement at any time. Continued use of the Platform constitutes acceptance of updated terms.

19. CONTACT
For questions or notices: Email: info@ergentor.com

20. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between you and Ergentor.ai regarding the Platform.

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Last Updated: August 26, 2026. Material changes to these terms will be announced via a banner upon your next login.

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PRIVACY POLICY
Ergentor.ai

Effective Date: August 24, 2026

Ergentor Co. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information when you use the Ergentor.ai platform.

1. INFORMATION WE COLLECT
We collect information you provide directly, including your name, email address, and business data you enter into the Platform (such as contacts, pricing, and quote information). We also collect usage data such as login timestamps and feature usage to improve the Platform.

2. HOW WE USE YOUR INFORMATION
We use your information to operate and provide the Platform, to authenticate your account, to communicate with you about the Platform, and to improve our services using anonymized and aggregated data. We do not sell your personal information to third parties.

3. DATA STORAGE AND SECURITY
Your data is stored in a secured cloud database. We implement industry-standard security measures to protect your information. However, no system is completely secure and we cannot guarantee absolute security.

4. DATA RETENTION AND DELETION
We retain your data while your account is active. Upon termination of your account, your data will be deleted within 30 days, unless otherwise required by law.

5. SERVICE PROVIDERS AND SUB-PROCESSORS
We use the following providers to operate the Platform. Each receives only the data needed for its function and is bound by its own privacy and security commitments.

• Supabase — authentication, database, and file storage. Holds your CRM records, uploaded documents, meeting audio, and images.
• Anthropic — AI features. Content you submit to an AI feature (notes, contacts, opportunities, document text) is sent to Anthropic to generate the response.
• Voyage AI — text embeddings that power AI search. Note and document text is sent when your search index is built or updated.
• AssemblyAI — transcription of meetings you record.
• Deepgram — alternative transcription, used only if you supply your own Deepgram API key.
• Resend — delivery of email the Platform sends on your behalf, such as task reminders and campaigns.
• Cloudflare — inbound email routing. Mail you BCC to your Ergentor address passes through Cloudflare before reaching us.
• Stripe — payment processing for paid plans. Card details go directly to Stripe; we never receive or store them.
• Serper — web search requests made by AI features that search the public web.
• Finnhub — share prices for companies you track in Newsroom.
• GitHub Pages — hosting of the Platform’s static files.

AI training. We have opted out of model training with our AI providers, so your content is not used to train their models.

Integrations you turn on. If you connect Google, Microsoft, or Slack, data is exchanged with those services at your direction and under your own account with them. If you enable company logos, an account’s website domain is sent to a public icon service to fetch that company’s logo; this setting is off by default.

Changes to this list. We will update it when we add or replace a provider. If you need a data processing agreement (DPA) or advance notice of sub-processor changes, contact info@ergentor.com.

We do not sell your personal information and we do not share it with third parties for advertising.

6. YOUR RIGHTS
You may request access to, correction of, or deletion of your personal information by contacting us at info@ergentor.com. We will respond to requests within a reasonable time.

7. COOKIES AND TRACKING
The Platform may use session cookies for authentication purposes. We do not use tracking cookies for advertising.

8. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Material changes will be communicated via a banner upon your next login. Continued use of the Platform constitutes acceptance of the updated policy.

9. CONTACT
For privacy-related questions: Email: info@ergentor.com

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Last Updated: August 24, 2026. Material changes to this policy will be announced via a banner upon your next login.

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